Layanan Pengaduan Gojek

Kami siap membantu Anda dengan pengaduan terkait layanan Gojek 24 jam setiap hari.

Layanan 24 Jam

Hubungi kami kapan saja untuk menyampaikan pengaduan atau pertanyaan terkait layanan Gojek.

A delivery person wearing a bright green GrabFood jacket is kneeling beside a motorcycle, holding a plastic bag with food items. The motorcycle is equipped with a green Grab insulated delivery bag. The person is on a city street with cars parked alongside and a building with white and pink walls in the background.
A delivery person wearing a bright green GrabFood jacket is kneeling beside a motorcycle, holding a plastic bag with food items. The motorcycle is equipped with a green Grab insulated delivery bag. The person is on a city street with cars parked alongside and a building with white and pink walls in the background.
Call Center Gojek

Hubungi call center kami di 0818834494 untuk mendapatkan bantuan cepat dan responsif.

A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.
A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.

Layanan Gojek

Kami menyediakan pusat pengaduan Gojek untuk semua pelanggan.

A person wearing a green Grab jacket walks outside an urban setting, holding a smartphone and carrying Grab Food delivery bags. The background includes parked vehicles and a building with large windows.
A person wearing a green Grab jacket walks outside an urban setting, holding a smartphone and carrying Grab Food delivery bags. The background includes parked vehicles and a building with large windows.
Layanan 24 Jam

Hubungi call center kami di 0818834494 untuk bantuan 24 jam.

A street scene featuring a man sitting on a traditional tricycle taxi, known as a becak, while holding a mobile phone. Surrounding him are motorcycles and another man wearing a green vest, standing nearby. The background includes trees, some buildings, and vehicles with the warm glow of the setting sun casting long shadows on the road.
A street scene featuring a man sitting on a traditional tricycle taxi, known as a becak, while holding a mobile phone. Surrounding him are motorcycles and another man wearing a green vest, standing nearby. The background includes trees, some buildings, and vehicles with the warm glow of the setting sun casting long shadows on the road.
Pengaduan Pelanggan

Kami siap menerima pengaduan dan memberikan solusi terbaik untuk Anda.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Layanan cepat dan responsif, sangat membantu dalam menyelesaikan masalah saya dengan Gojek. Terima kasih!

Rina S.

A green bus with signage indicating its route from Malang to Surabaya via Tol Karanglo. The front of the bus is visible, with reflections on the windshield. A person is seated inside the bus with part of their hand visible through a small window.
A green bus with signage indicating its route from Malang to Surabaya via Tol Karanglo. The front of the bus is visible, with reflections on the windshield. A person is seated inside the bus with part of their hand visible through a small window.

Pengaduan saya ditangani dengan baik, customer service sangat ramah dan profesional. Sangat puas dengan layanan ini!

Budi T.

A vendor in a bustling market hands a GrabFood delivery bag to a person wearing a GrabFood uniform. The stall is filled with various jars and bottles, suggesting it sells condiments or sauces. The vendor is smiling, and the setting is lively with numerous products displayed around the stall.
A vendor in a bustling market hands a GrabFood delivery bag to a person wearing a GrabFood uniform. The stall is filled with various jars and bottles, suggesting it sells condiments or sauces. The vendor is smiling, and the setting is lively with numerous products displayed around the stall.
★★★★★
★★★★★

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